Cancellation & Refund Policy
Investment Cancellation
- Once an investment is placed, users have the option to cancel it.
- A 40% deduction will be applied to the invested amount upon cancellation.
- The remaining 60% of the investment amount will be credited back to the user's wallet.
- Cancellation requests cannot be reversed once processed.
Refund Policy
- Refunds are only applicable in case of a valid investment cancellation as per the above terms.
- No refunds will be provided for completed investments after the investment duration has ended.
- If an error occurs during the transaction, users must contact customer support within 24 hours to request a review.
Processing Time
- Canceled investment amounts (after deduction) will be credited to the user’s wallet instantly upon cancellation.
- Withdrawals from the wallet will follow the Withdrawal & Payout Policy and may take up to 5 hours for processing via bank transfer.
No Refunds for Price Drops
- If the product price decreases, users will not be allowed to invest.
- Users will also not receive any refund or compensation due to market fluctuations.
Contact & Support
- For any issues regarding cancellations or refunds, users can contact our support team at support@cashowise.com.
By using our platform, you acknowledge and agree to this Cancellation & Refund Policy.